AI Filters
When you have a really complex software with all different variants for just one feature, finding the information that you're looking for, it's more like a challenge than task. And that was something that we figured out when we were doing continuos discovery calls with our customers.
We gave them the tool to find general information, but when they were looking for an specific use case, here comes the trouble! Having good filters in an admin panel is crucial for enhancing productivity and efficiency in managing large datasets.
Company:
DRIFT
Role:
Product Designer, UX Researcher
Date:
Nov 2023
Tools:
Figma, GreatQuestion, Miro
Simple filters or advanced filters?
To decide between using a simple filter component or an advanced filter component, as an UX Designers, we should consider the users' needs and skill levels, the complexity and volume of the data, and the specific tasks required.
Simple filters are suitable for quick, straightforward queries and non-technical users, while advanced filters are ideal for complex data analysis and experienced users.
E X P E R T I S E
Understand the primary users of the admin panel. If users are expected to be non-technical or require quick, straightforward access to information, a simple filter may be more appropriate.
If the users are experienced and need to perform complex queries, an advanced filter with more options might be necessary.
F R E Q U E N C Y
Since we're a company that promotes the usage of AI thought our bot, we were looking in an option that also can use it somehow but also had a firm reason to implement it.
AI filters can be highly effective in enhancing user experience and efficiency, particularly when dealing with large datasets and complex filtering needs. By leveraging machine learning algorithms, AI filters can provide more accurate and relevant results by understanding user behavior and preferences over time.
